Better Home Care with Mariposa

Mariposa Home Care Software Key Features & Solutions

Explore the powerful features designed to empower agencies, caregivers as well as clients and families to deliver personalized, collaborative care seamlessly. Below, explore solution options to enjoy these powerful features.

Client & Family Mobile App

Empower clients and families to stay on the same page and participate actively in care.
Offer your prospects our free mobile app to start helping and advising them from day one - adding meaningful value even before they’re fully ready to engage your services.

Only when they are ready, transitioning to a client is effortless with just a simple click from the app to request a caregiver shift. This experience builds trust, nurtures relationships, and positions your agency as a trusted partner from the start.

Interactive Care Book

The entire Care Circle sees and responds to live updates of care activities and tasks directly from caregivers and the agency.
This powerful app feature allows seniors and their families - from near and far - to interact with a live feed of care activities and tasks as they are completed, along with notes and photos from the day.

The entire Care Circle can view and interact with these real-time updates directly within the Care Book on their mobile devices, fostering transparency, trust, and shared understanding every step of the way.

Collaborative Needs Assessment

An evolving and always-current care summary accessible by the Care Circle.
We believe in the power of collaborative care planning. Our comprehensive Needs Assessment is a dynamic and evolving document, continually updated by the agency with the input from the Care Circle Administrator.

This ongoing collaboration ensures the client and family voices are actively included, so care delivery is consistently aligned with personal preferences and evolving needs, thereby strengthening the partnership between agencies, clients and families

Shift Requests & Management

Request shifts and seamlessly approve caregiver assignment.
Clients or the Care Circle Admin can request shifts that can either be assigned to specific caregivers or broadcast to caregivers who are available.

Shared Calendars & Appointment Tracking

View all Care Circle tasks and appointments in a shared calendar.
All care tasks and shifts are organized in a shared calendar accessible to the entire Care Circle, ensuring that everyone stays aligned and informed. This real-time visibility promotes seamless coordination, improved communication, and consistent care delivery.

Medication Reminders & Vitals Tracking

Enter and track all necessary medications and vitals.
Clients and families can track all medications and vitals on the Mariposa app and assign reminders to any member of the Care Circle - including your caregivers. Key vitals can be entered into the app by the senior, the Care Circle Admin or the assigned agency caregiver.

Expert Content

Coming soon: personalized content to help guide the care process.
Coming soon: Through Mariposa’s partnership with the American Heart Association, seniors and their Care Circle members are provided with personalized expert content to help guide the care process.

Want to explore our features for yourself?

Request A Demo

Caregiver Mobile App

Streamline shift and task management while increasing caregiver satisfaction and retention
The Mariposa Caregiver Mobile App, with offline mode, empowers caregivers to focus on delivering high-quality care by enabling them to track shifts, clock in and out, and mark tasks as completed directly from their mobile devices.

Caregivers can also provide real-time updates to the Care Circle, ensuring seamless communication with families and agencies. Available for both iPhone and Android

Interactive Care Book

Provide updates, photos, and mark completed tasks.
Caregivers can post updates on a senior’s condition, daily routines or progress in the Care Book. They can include photos along with posts to be viewed by the Care Circle members. Care task status and key event completion — e.g., clocking in and out by caregivers — are also visible within the Care Book.

Shared Calendar

View shift schedules and care tasks
All caregivers can view shifts, the unavailability they’ve entered as well as all care tasks assigned to them during their shift. In fact, the entire Care Circle can view the shared calendar and even be assigned a care task as appropriate. Every member of the Care Circle — including seniors and caregivers — access the shared calendar so everyone is on the same page.

Collaborative Needs Assessment

Get detailed personal preferences for client care
Caregivers leverage the Needs Assessment to quickly understand the scope of the client’s needs as well as detailed personal preferences associated with each need. This provides caregivers with situational awareness when caring for their client that goes beyond their current shift.

Electronic Visit Verification (EVV)

Ensures caregivers are present for shifts via location validation.
Clients and the Care Circle admin can request shifts and approve agency caregiver assignments.

Reimbursement & Expense Management

Easily submit expenses and view reimbursement statuses.
Caregivers can enter expenses and mileage incurred during the shift and submit amounts and receipts directly on the Mariposa app. They can also see the status of their in-process reimbursements.

Expert Content

Coming soon: personalized content to help guide the care process.
Coming soon: Through Mariposa’s partnership with the American Heart Association, seniors and their Care Circle members are provided with personalized expert content to help guide the care process.

Want to explore our features for yourself?

Request A Demo

Interactive Care Book

The main communication tool for the Care Circle.
Mariposa’s Interactive Care Book is the main communication channel for the Care Circle. All members of the Care Circle have access to the Care Book.

All key shift activities are shared in the Care Book, such as caregivers clocking in and out of shift and completion of assigned care tasks. Caregivers can post updates on the client’s progress along with photos that can be viewed by other Care Circle members.

Collaborative Needs Assessment

A dynamic summary of senior care needs.
Mariposa’s Needs Assessment documents the evolving scope of the senior’s needs, created in collaboration with the agency and the Care Circle admin, are made accessible to all Care Circle member. It can be refined as the needs change by the agency or the Care Circle admin.

The Needs Assessment also includes detailed information on the senior’s personal preferences associated with each need — e.g., dressing, meals and physical exercises — enabling a personal touch on the care the senior receives.

Personalized Care Preferences

Empower caregivers with situational awareness for care.
With the detailed instructions and personal preferences of the senior associated with each need available in the Needs Assessment, the agency and caregivers are empowered to provide personalized care and collaborate as necessary with the Care Circle.

Medication Reminders & Vitals Tracking

The main communication tool for the Care Circle
With medication reminders, seniors won’t miss important medications, and key vitals can be logged and reviewed for patterns in support of the senior’s well being. Medication reminders and vital tracking are logged right in the Mariposa app.

Appointment Tracking

Keep track of all key appointments for the senior.
The Mariposa App can log and track all the senior’s key appointments — doctors, physical therapist, hair appointment, etc. The Care Circle admin can assign each appointment to themselves of another Care Circle member.

Secure Messaging

Secure two-way and group messaging
Enjoy a secure, HIPAA-compliant two-way and group messaging capability to boost real-time collaboration among caregivers, clients, and families. Simply start a chat with select or all members of the Care Circle to discuss issues, coordinate care tasks, and collaboratively solve problems in the care of the senior.

The Mariposa platform helps agencies streamline communication and collaboration and eliminate confusion in a safe and secure way.

Shift Management

Create, assign and seamlessly manage caregiver shifts
Easily assign the right caregivers to available shifts and keep track of all the shifts. Caregivers can update the times they are unavailable, so phone calls for scheduling purposes are reduced.

Shifts can also be broadcast to available caregivers, saving precious scheduling admin time. Ensure better matching via in-app caregiver and client assignment approvals.

Want to explore our features for yourself?

Request A Demo

CRM (Customer Relationship Management) Integration

Eliminate redundant data entry for leads and prospects.
Your ability to create Care Circles and invite clients and their families to download the app is seamlessly integrated into your CRM. Our free app enables you to start building meaningful relationships with prospects the moment you meet them—even before they become clients.

Admin Tablet Version

Conduct intakes directly from the field to reduce paper.
Your staff can focus on strengthening client relationships during intake and check-ins by directly entering detailed care needs into the Mariposa platform using a tablet.

This eliminates the inefficiency of transcribing paper notes later, streamlining documentation and enabling immediate access to accurate, up-to-date client information for the entire care team and Care Circle.

Services Management

Systemize service rate tables to ensure consistent, transparent, and efficient pricing across all home care services.
By centralizing and standardizing rate structures within our software platform, agencies can maintain uniform pricing that reflects varying service types, client needs, and regulatory requirements. Automated rate tables reduce billing errors while simplifying updates for wage changes, travel fees, overtime, and payer-specific contracts.

This improves invoicing and payroll processes, as well as financial accuracy, and builds client trust by delivering clear, predictable cost expectations.

Authorization Tracking

Automate tracking of authorized hours for your clients.
Always know your clients’ remaining authorized hours for VA and other payors requiring prior authorization. Easily track and manage hours balances in real-time when assigning shifts, preventing overages and ensuring compliance. This helps streamline operations and improve billing accuracy while keeping care delivery on track.

Payroll & Invoicing

Integrated with QuickBooks, Paychex and Viventium for easy payroll and invoice management
Reduce administrative workload and minimize errors with our built-in integration with industry-leading payroll and invoicing software - QuickBooks, Paychex, Viventium to name a few.

No more manual calculations for overtime or break rule compliance—our system handles it effortlessly. This lets you focus on optimizing cash flow and scaling your business efficiently.

Care Log Reporting

Care logs instantly available for expedited long-term care claim processing
Easily generate care logs that clearly document all care provided to your clients. Simply submit these detailed records directly to long-term care insurance providers and other payors for fast and efficient reimbursement.

This streamlined documentation process saves time, reduces errors, and helps ensure your agency is paid promptly for the quality care delivered.

Analytics

Grow by making smart, data-driven decisions for your business.
Easily monitor and improve key business metrics—such as care hours delivered and percent of on-time shifts—with Mariposa’s Analytics module. Save time on data gathering and focus on smarter decision-making to grow and scale your agency effectively.

Document Management

Gain efficiency from having access to all critical documents for clients and caregivers in one secure place.
Ensure all important documents are securely attached to client and caregiver profiles for quick access and organized management. Agencies can easily upload key HR files to caregiver profiles and essential authorizations or forms to client profiles.

This centralized documentation supports compliance, simplifies audits, and ensures caregivers have the information they need to provide optimal care.

Want to explore our features for yourself?

Request A Demo

Client & Family Mobile App

Empower clients and families to stay on the same page and participate actively in care.
Offer your prospects our free mobile app to start helping and advising them from day one - adding meaningful value even before they’re fully ready to engage your services.

Only when they are ready, transitioning to a client is effortless with just a simple click from the app to request a caregiver shift. This experience builds trust, nurtures relationships, and positions your agency as a trusted partner from the start.

Interactive Care Book

The entire Care Circle sees and responds to live updates of care activities and tasks directly from caregivers and the agency.
This powerful app feature allows seniors and their families - from near and far - to interact with a live feed of care activities and tasks as they are completed, along with notes and photos from the day.

The entire Care Circle can view and interact with these real-time updates directly within the Care Book on their mobile devices, fostering transparency, trust, and shared understanding every step of the way.

Collaborative Needs Assessment

An evolving and always-current care summary accessible by the Care Circle.
We believe in the power of collaborative care planning. Our comprehensive Needs Assessment is a dynamic and evolving document, continually updated by the agency with the input from the Care Circle Administrator.

This ongoing collaboration ensures the client and family voices are actively included, so care delivery is consistently aligned with personal preferences and evolving needs, thereby strengthening the partnership between agencies, clients and families

Shift Requests & Management

Request shifts and seamlessly approve caregiver assignment.
Clients or the Care Circle Admin can request shifts that can either be assigned to specific caregivers or broadcast to caregivers who are available.

Shared Calendars & Appointment Tracking

View all Care Circle tasks and appointments in a shared calendar.
All care tasks and shifts are organized in a shared calendar accessible to the entire Care Circle, ensuring that everyone stays aligned and informed. This real-time visibility promotes seamless coordination, improved communication, and consistent care delivery.

Medication Reminders & Vitals Tracking

Enter and track all necessary medications and vitals.
Clients and families can track all medications and vitals on the Mariposa app and assign reminders to any member of the Care Circle - including your caregivers. Key vitals can be entered into the app by the senior, the Care Circle Admin or the assigned agency caregiver.

Expert Content

Coming soon: personalized content to help guide the care process.
Coming soon: Through Mariposa’s partnership with the American Heart Association, seniors and their Care Circle members are provided with personalized expert content to help guide the care process.

Want to explore our features for yourself?

Request A Demo

Caregiver Mobile App

Streamline shift and task management while increasing caregiver satisfaction and retention
The Mariposa Caregiver Mobile App, with offline mode, empowers caregivers to focus on delivering high-quality care by enabling them to track shifts, clock in and out, and mark tasks as completed directly from their mobile devices.

Caregivers can also provide real-time updates to the Care Circle, ensuring seamless communication with families and agencies. Available for both iPhone and Android

Interactive Care Book

Provide updates, photos, and mark completed tasks.
Caregivers can post updates on a senior’s condition, daily routines or progress in the Care Book. They can include photos along with posts to be viewed by the Care Circle members. Care task status and key event completion — e.g., clocking in and out by caregivers — are also visible within the Care Book.

Shared Calendar

View shift schedules and care tasks
All caregivers can view shifts, the unavailability they’ve entered as well as all care tasks assigned to them during their shift. In fact, the entire Care Circle can view the shared calendar and even be assigned a care task as appropriate. Every member of the Care Circle — including seniors and caregivers — access the shared calendar so everyone is on the same page.

Collaborative Needs Assessment

Get detailed personal preferences for client care
Caregivers leverage the Needs Assessment to quickly understand the scope of the client’s needs as well as detailed personal preferences associated with each need. This provides caregivers with situational awareness when caring for their client that goes beyond their current shift.

Electronic Visit Verification (EVV)

Ensures caregivers are present for shifts via location validation.
Clients and the Care Circle admin can request shifts and approve agency caregiver assignments.

Reimbursement & Expense Management

Easily submit expenses and view reimbursement statuses.
Caregivers can enter expenses and mileage incurred during the shift and submit amounts and receipts directly on the Mariposa app. They can also see the status of their in-process reimbursements.

Expert Content

Coming soon: personalized content to help guide the care process.
Coming soon: Through Mariposa’s partnership with the American Heart Association, seniors and their Care Circle members are provided with personalized expert content to help guide the care process.

Want to explore our features for yourself?

Request A Demo

Interactive Care Book

The main communication tool for the Care Circle.
Mariposa’s Interactive Care Book is the main communication channel for the Care Circle. All members of the Care Circle have access to the Care Book.

All key shift activities are shared in the Care Book, such as caregivers clocking in and out of shift and completion of assigned care tasks. Caregivers can post updates on the client’s progress along with photos that can be viewed by other Care Circle members.

Collaborative Needs Assessment

A dynamic summary of senior care needs.
Mariposa’s Needs Assessment documents the evolving scope of the senior’s needs, created in collaboration with the agency and the Care Circle admin, are made accessible to all Care Circle member. It can be refined as the needs change by the agency or the Care Circle admin.

The Needs Assessment also includes detailed information on the senior’s personal preferences associated with each need — e.g., dressing, meals and physical exercises — enabling a personal touch on the care the senior receives.

Personalized Care Preferences

Empower caregivers with situational awareness for care.
With the detailed instructions and personal preferences of the senior associated with each need available in the Needs Assessment, the agency and caregivers are empowered to provide personalized care and collaborate as necessary with the Care Circle.

Medication Reminders & Vitals Tracking

The main communication tool for the Care Circle
With medication reminders, seniors won’t miss important medications, and key vitals can be logged and reviewed for patterns in support of the senior’s well being. Medication reminders and vital tracking are logged right in the Mariposa app.

Appointment Tracking

Keep track of all key appointments for the senior.
The Mariposa App can log and track all the senior’s key appointments — doctors, physical therapist, hair appointment, etc. The Care Circle admin can assign each appointment to themselves of another Care Circle member.

Secure Messaging

Secure two-way and group messaging
Enjoy a secure, HIPAA-compliant two-way and group messaging capability to boost real-time collaboration among caregivers, clients, and families. Simply start a chat with select or all members of the Care Circle to discuss issues, coordinate care tasks, and collaboratively solve problems in the care of the senior.

The Mariposa platform helps agencies streamline communication and collaboration and eliminate confusion in a safe and secure way.

Shift Management

Create, assign and seamlessly manage caregiver shifts
Easily assign the right caregivers to available shifts and keep track of all the shifts. Caregivers can update the times they are unavailable, so phone calls for scheduling purposes are reduced.

Shifts can also be broadcast to available caregivers, saving precious scheduling admin time. Ensure better matching via in-app caregiver and client assignment approvals.

Want to explore our features for yourself?

Request A Demo

CRM (Customer Relationship Management) Integration

Eliminate redundant data entry for leads and prospects.
Your ability to create Care Circles and invite clients and their families to download the app is seamlessly integrated into your CRM. Our free app enables you to start building meaningful relationships with prospects the moment you meet them—even before they become clients.

Admin Tablet Version

Conduct intakes directly from the field to reduce paper.
Your staff can focus on strengthening client relationships during intake and check-ins by directly entering detailed care needs into the Mariposa platform using a tablet.

This eliminates the inefficiency of transcribing paper notes later, streamlining documentation and enabling immediate access to accurate, up-to-date client information for the entire care team and Care Circle.

Services Management

Systemize service rate tables to ensure consistent, transparent, and efficient pricing across all home care services.
By centralizing and standardizing rate structures within our software platform, agencies can maintain uniform pricing that reflects varying service types, client needs, and regulatory requirements. Automated rate tables reduce billing errors while simplifying updates for wage changes, travel fees, overtime, and payer-specific contracts.

This improves invoicing and payroll processes, as well as financial accuracy, and builds client trust by delivering clear, predictable cost expectations.

Authorization Tracking

Automate tracking of authorized hours for your clients.
Always know your clients’ remaining authorized hours for VA and other payors requiring prior authorization. Easily track and manage hours balances in real-time when assigning shifts, preventing overages and ensuring compliance. This helps streamline operations and improve billing accuracy while keeping care delivery on track.

Payroll & Invoicing

Integrated with QuickBooks, Paychex and Viventium for easy payroll and invoice management
Reduce administrative workload and minimize errors with our built-in integration with industry-leading payroll and invoicing software - QuickBooks, Paychex, Viventium to name a few.

No more manual calculations for overtime or break rule compliance—our system handles it effortlessly. This lets you focus on optimizing cash flow and scaling your business efficiently.

Care Log Reporting

Care logs instantly available for expedited long-term care claim processing
Easily generate care logs that clearly document all care provided to your clients. Simply submit these detailed records directly to long-term care insurance providers and other payors for fast and efficient reimbursement.

This streamlined documentation process saves time, reduces errors, and helps ensure your agency is paid promptly for the quality care delivered.

Analytics

Grow by making smart, data-driven decisions for your business.
Easily monitor and improve key business metrics—such as care hours delivered and percent of on-time shifts—with Mariposa’s Analytics module. Save time on data gathering and focus on smarter decision-making to grow and scale your agency effectively.

Document Management

Gain efficiency from having access to all critical documents for clients and caregivers in one secure place.
Ensure all important documents are securely attached to client and caregiver profiles for quick access and organized management. Agencies can easily upload key HR files to caregiver profiles and essential authorizations or forms to client profiles.

This centralized documentation supports compliance, simplifies audits, and ensures caregivers have the information they need to provide optimal care.

Want to explore our features for yourself?

Request A Demo

Client & Family Mobile App

Empower clients and families to stay on the same page and participate actively in care.
Offer your prospects our free mobile app to start helping and advising them from day one - adding meaningful value even before they’re fully ready to engage your services.

Only when they are ready, transitioning to a client is effortless with just a simple click from the app to request a caregiver shift. This experience builds trust, nurtures relationships, and positions your agency as a trusted partner from the start.

Interactive Care Book

The entire Care Circle sees and responds to live updates of care activities and tasks directly from caregivers and the agency.
This powerful app feature allows seniors and their families - from near and far - to interact with a live feed of care activities and tasks as they are completed, along with notes and photos from the day.

The entire Care Circle can view and interact with these real-time updates directly within the Care Book on their mobile devices, fostering transparency, trust, and shared understanding every step of the way.

Collaborative Needs Assessment

An evolving and always-current care summary accessible by the Care Circle.
We believe in the power of collaborative care planning. Our comprehensive Needs Assessment is a dynamic and evolving document, continually updated by the agency with the input from the Care Circle Administrator.

This ongoing collaboration ensures the client and family voices are actively included, so care delivery is consistently aligned with personal preferences and evolving needs, thereby strengthening the partnership between agencies, clients and families

Shift Requests & Management

Request shifts and seamlessly approve caregiver assignment.
Clients or the Care Circle Admin can request shifts that can either be assigned to specific caregivers or broadcast to caregivers who are available.

Shared Calendars & Appointment Tracking

View all Care Circle tasks and appointments in a shared calendar.
All care tasks and shifts are organized in a shared calendar accessible to the entire Care Circle, ensuring that everyone stays aligned and informed. This real-time visibility promotes seamless coordination, improved communication, and consistent care delivery.

Medication Reminders & Vitals Tracking

Enter and track all necessary medications and vitals.
Clients and families can track all medications and vitals on the Mariposa app and assign reminders to any member of the Care Circle - including your caregivers. Key vitals can be entered into the app by the senior, the Care Circle Admin or the assigned agency caregiver.

Expert Content

Coming soon: personalized content to help guide the care process.
Coming soon: Through Mariposa’s partnership with the American Heart Association, seniors and their Care Circle members are provided with personalized expert content to help guide the care process.

Want to explore our features for yourself?

Request A Demo

Caregiver Mobile App

Streamline shift and task management while increasing caregiver satisfaction and retention
The Mariposa Caregiver Mobile App, with offline mode, empowers caregivers to focus on delivering high-quality care by enabling them to track shifts, clock in and out, and mark tasks as completed directly from their mobile devices.

Caregivers can also provide real-time updates to the Care Circle, ensuring seamless communication with families and agencies. Available for both iPhone and Android

Interactive Care Book

Provide updates, photos, and mark completed tasks.
Caregivers can post updates on a senior’s condition, daily routines or progress in the Care Book. They can include photos along with posts to be viewed by the Care Circle members. Care task status and key event completion — e.g., clocking in and out by caregivers — are also visible within the Care Book.

Shared Calendar

View shift schedules and care tasks
All caregivers can view shifts, the unavailability they’ve entered as well as all care tasks assigned to them during their shift. In fact, the entire Care Circle can view the shared calendar and even be assigned a care task as appropriate. Every member of the Care Circle — including seniors and caregivers — access the shared calendar so everyone is on the same page.

Collaborative Needs Assessment

Get detailed personal preferences for client care
Caregivers leverage the Needs Assessment to quickly understand the scope of the client’s needs as well as detailed personal preferences associated with each need. This provides caregivers with situational awareness when caring for their client that goes beyond their current shift.

Electronic Visit Verification (EVV)

Ensures caregivers are present for shifts via location validation.
Clients and the Care Circle admin can request shifts and approve agency caregiver assignments.

Reimbursement & Expense Management

Easily submit expenses and view reimbursement statuses.
Caregivers can enter expenses and mileage incurred during the shift and submit amounts and receipts directly on the Mariposa app. They can also see the status of their in-process reimbursements.

Expert Content

Coming soon: personalized content to help guide the care process.
Coming soon: Through Mariposa’s partnership with the American Heart Association, seniors and their Care Circle members are provided with personalized expert content to help guide the care process.

Want to explore our features for yourself?

Request A Demo

Interactive Care Book

The main communication tool for the Care Circle.
Mariposa’s Interactive Care Book is the main communication channel for the Care Circle. All members of the Care Circle have access to the Care Book.

All key shift activities are shared in the Care Book, such as caregivers clocking in and out of shift and completion of assigned care tasks. Caregivers can post updates on the client’s progress along with photos that can be viewed by other Care Circle members.

Collaborative Needs Assessment

A dynamic summary of senior care needs.
Mariposa’s Needs Assessment documents the evolving scope of the senior’s needs, created in collaboration with the agency and the Care Circle admin, are made accessible to all Care Circle member. It can be refined as the needs change by the agency or the Care Circle admin.

The Needs Assessment also includes detailed information on the senior’s personal preferences associated with each need — e.g., dressing, meals and physical exercises — enabling a personal touch on the care the senior receives.

Personalized Care Preferences

Empower caregivers with situational awareness for care.
With the detailed instructions and personal preferences of the senior associated with each need available in the Needs Assessment, the agency and caregivers are empowered to provide personalized care and collaborate as necessary with the Care Circle.

Medication Reminders & Vitals Tracking

The main communication tool for the Care Circle
With medication reminders, seniors won’t miss important medications, and key vitals can be logged and reviewed for patterns in support of the senior’s well being. Medication reminders and vital tracking are logged right in the Mariposa app.

Appointment Tracking

Keep track of all key appointments for the senior.
The Mariposa App can log and track all the senior’s key appointments — doctors, physical therapist, hair appointment, etc. The Care Circle admin can assign each appointment to themselves of anotherCare Circle member.

Secure Messaging

Secure two-way and group messaging
Enjoy a secure, HIPAA-compliant two-way and group messaging capability to boost real-time collaboration among caregivers, clients, and families. Simply start a chat with select or all members of the Care Circle to discuss issues, coordinate care tasks, and collaboratively solve problems in the care of the senior.

The Mariposa platform helps agencies streamline communication and collaboration and eliminate confusion in a safe and secure way.

Shift Management

Create, assign and seamlessly manage caregiver shifts
Easily assign the right caregivers to available shifts and keep track of all the shifts. Caregivers can update the times they are unavailable, so phone calls for scheduling purposes are reduced.

Shifts can also be broadcast to available caregivers, saving precious scheduling admin time. Ensure better matching via in-app caregiver and client assignment approvals.

Want to explore our features for yourself?

Request A Demo

CRM (Customer Relationship Management) Integration

Eliminate redundant data entry for leads and prospects.
Your ability to create Care Circles and invite clients and their families to download the app is seamlessly integrated into your CRM. Our free app enables you to start building meaningful relationships with prospects the moment you meet them—even before they become clients.

Admin Tablet Version

Conduct intakes directly from the field to reduce paper.
Your staff can focus on strengthening client relationships during intake and check-ins by directly entering detailed care needs into the Mariposa platform using a tablet.

This eliminates the inefficiency of transcribing paper notes later, streamlining documentation and enabling immediate access to accurate, up-to-date client information for the entire care team and Care Circle.

Services Management

Systemize service rate tables to ensure consistent, transparent, and efficient pricing across all home care services.
By centralizing and standardizing rate structures within our software platform, agencies can maintain uniform pricing that reflects varying service types, client needs, and regulatory requirements. Automated rate tables reduce billing errors while simplifying updates for wage changes, travel fees, overtime, and payer-specific contracts.

This improves invoicing and payroll processes, as well as financial accuracy, and builds client trust by delivering clear, predictable cost expectations.

Authorization Tracking

Automate tracking of authorized hours for your clients.
Always know your clients’ remaining authorized hours for VA and other payors requiring prior authorization. Easily track and manage hours balances in real-time when assigning shifts, preventing overages and ensuring compliance. This helps streamline operations and improve billing accuracy while keeping care delivery on track.

Payroll & Invoicing

Integrated with QuickBooks, Paychex and Viventium for easy payroll and invoice management
Reduce administrative workload and minimize errors with our built-in integration with industry-leading payroll and invoicing software - QuickBooks, Paychex, Viventium to name a few.

No more manual calculations for overtime or break rule compliance—our system handles it effortlessly. This lets you focus on optimizing cash flow and scaling your business efficiently.

Care Log Reporting

Care logs instantly available for expedited long-term care claim processing
Easily generate care logs that clearly document all care provided to your clients. Simply submit these detailed records directly to long-term care insurance providers and other payors for fast and efficient reimbursement.

This streamlined documentation process saves time, reduces errors, and helps ensure your agency is paid promptly for the quality care delivered.

Analytics

Grow by making smart, data-driven decisions for your business.
Easily monitor and improve key business metrics—such as care hours delivered and percent of on-time shifts—with Mariposa’s Analytics module. Save time on data gathering and focus on smarter decision-making to grow and scale your agency effectively.

Document Management

Gain efficiency from having access to all critical documents for clients and caregivers in one secure place.
Ensure all important documents are securely attached to client and caregiver profiles for quick access and organized management. Agencies can easily upload key HR files to caregiver profiles and essential authorizations or forms to client profiles.

This centralized documentation supports compliance, simplifies audits, and ensures caregivers have the information they need to provide optimal care.

Want to explore our features for yourself?

Request A Demo

Agencies have two options to leverage the Mariposa Platform

Solution Mariposa Reach Mariposa Complete
Support clients to care better together Full modern home care software platform
Implementation Can be deployed on a stand-alone basis or in conjunction with your existing home care software Our full home care software platform that includes Mariposa Reach
Audience Agencies that want to build trust, support families early, and stay connected with clients and prospects Agencies actively delivering private duty care who need complete operational support in addition to collaborating with caregivers, clients and families
Benefits Empower families, caregivers, and agencies to collaborate on care even before active caregiving begins All Mariposa Reach benefits + streamlined back-office operations, compliance and analytics
Key Features Care Circle navigation & collaboration, Secure Messaging, Shared Calendar, Interactive Care Book All Mariposa Reach capabilities + Scheduling & shift management, EVV (Electronic Visit Verification), Billing & invoicing, Payroll & compliance, Caregiver management, Advanced analytics & reporting

Solution

  • Implementation
  • Audience
  • Benefits
  • Key Features

Mariposa Reach

Support clients to care better together
every step of the way
  • Can be deployed on a stand-alone basis or in conjunction with your existing home care software
  • Agencies that want to build trust, support families early, and stay connected with clients and prospects
  • Empower families, caregivers, and agencies to collaborate on care even before active caregiving begins
  • Care Circle navigation & collaboration, Secure Messaging, Shared Calendar, Interactive Care Book

Mariposa Complete

Full modern home care software platform
  • Our full home care software platform that includes Mariposa Reach
  • Agencies actively delivering private duty care who need complete operational support in addition to collaborating with caregivers, clients and families
  • All Mariposa Reach benefits + streamlined back-office operations, compliance and analytics
  • All Mariposa Reach capabilities + Scheduling & shift management, EVV (Electronic Visit Verification), Billing & invoicing, Payroll & compliance, Caregiver management, Advanced analytics & reporting

Mariposa Reach

Support clients to care better together
every step of the way
  • Can be deployed on a stand-alone basis or in conjunction with your existing home care software
  • Agencies that want to build trust, support families early, and stay connected with clients and prospects
  • Empower families, caregivers, and agencies to collaborate on care even before active caregiving begins
  • Care Circle navigation & collaboration, Secure Messaging, Shared Calendar, Interactive Care Book

Mariposa Complete

Full modern home care software platform
  • Our full home care software platform that includes Mariposa Reach
  • Agencies actively delivering private duty care who need complete operational support in addition to collaborating with caregivers, clients and families
  • All Mariposa Reach benefits + streamlined back-office operations, compliance and analytics
  • All Mariposa Reach capabilities + Scheduling & shift management, EVV (Electronic Visit Verification), Billing & invoicing, Payroll & compliance, Caregiver management, Advanced analytics & reporting

Request a Demo

We know how critical streamlined, comprehensive and accessible information is to the care process. By providing key content and processes built on best practices and designed to improve efficiency and effectiveness, caregivers are freed to do their best for the seniors in their care.

Improve caregiver satisfaction and retention and improve senior well-being and care experiences with Mariposa today!

Request a demo to get started — we’ll be in touch once you complete the form.

Request a Demo

We know how critical streamlined, comprehensive and accessible information is to the care process. By providing key content and processes built on best practices and designed to improve efficiency and effectiveness, caregivers are freed to do their best for the seniors in their care.

Improve caregiver satisfaction and retention and improve senior well-being and care experiences with Mariposa today!

Request a demo to get started — we’ll be in touch once you complete the form.

Request a Demo

We know how critical streamlined, comprehensive and accessible information is to the care process. By providing key content and processes built on best practices and designed to improve efficiency and effectiveness, caregivers are freed to do their best for the seniors in their care.

Improve caregiver satisfaction and retention and improve senior well-being and care experiences with Mariposa today!

Request a demo to get started — we’ll be in touch once you complete the form.

Private Duty Home Care FAQs

Private duty home care offers a range of benefits to meet the unique needs of seniors requiring personalized assistance with the activities of daily living, and home care software helps streamline these processes. It enables caregivers to better provide high-level, one-on-one care, ensuring that seniors receive focused and undivided attention from caregivers. This customized and technology-driven approach allows caregivers to deliver quality care and fosters a strong bond between them and the senior, leading to better emotional support and companionship.

Additionally, private duty home care software offers personalization, allowing caregivers to accommodate their client’s specific routines and preferences. This gives care providers more control over their schedules and task loads and simplifies caregiver management for agencies.

Our goal is to simplify care planning and coordination and lower the bar for participation for family members to focus on what really matters: enabling their loved ones to age in place safely and comfortably so they can make the most of the time together. We make this possible by streamlining the entire care process from start to finish for all individuals involved.

We take a senior-centric approach to care, giving home care agencies and caregivers the resources necessary to make life better at every stage for their clients. Not only does this deliver better outcomes for seniors but it also assures families that they’re doing their best for their loved ones and they are cared for the way they want.

Mariposa empowers agencies and caregivers to offer seamless and personalized care easily, with our platform that helps organize and coordinate care planning. Users can access the following features within the solution:

  • Needs Assessment: Add medications and vitals that need to be tracked, record their preferred foods, activities, outfits and TV shows. Also, document the types of help needed, from companionship to mobility, with detailed instructions
  • Collaborative Care Plan: Families and agencies work together to fill out the specific plan for the senior, ensuring the caregiver has everything they need to execute the steps daily.
  • Shift Management: Schedule care and assign caregivers. Enable caregiver time tracking with GPS and EVV validation.
  • The Care Circle’s Care Book: Gain access to a social platform for caregiving that keeps everyone in the loop and aligned on the senior’s care and well-being.
  • Mariposa Solutions Ecosystem: We give home care agencies the freedom to select solutions through our ecosystem, helping them avoid hidden fees and boosting their back office operations.

A Care Circle is a group or community of family members, friends and professional caregivers who are invested in a senior’s well-being. This village-type support helps seniors feel loved and looked after. This is critical for both the senior and the members of their Care Circle because this group shares the load, participates in the care and supports each other every step of the way.

A participating agency, a senior or their family member will create a Care Circle and invite other people to view the needs assessment and care plan activities, with one individual acting as the Care Circle Admin. If the senior manages their care needs, they will serve as the Admin. Otherwise, the appointed Admin will be responsible for helping develop and monitor the care plan over time.

Traditional home care operations rely on stand-alone systems that are optimized for the needs of the business and not those of the senior or their family. On the other hand, modern private duty home care software prioritizes ease of use and experiences of the seniors, their families and caregivers while smoothing operations for the agency. It does this by making collaborating on care planning and delivery across the entire Care Circle easy and ensuring all relevant care information is visible to all those involved.

With Mariposa, agencies and caregivers can say goodbye to clumsy, cumbersome switching between systems, awkward handoffs between caregivers and calls from family members asking for updates, introducing a better way to support senior well-being.

When selecting a private duty home care software solution, choose one that enhances the organization’s workflow, prioritizes the caregiver and client experience through its ease of use and navigation, improves client engagement and provides caregivers with vital client information.

Additionally, robust scheduling features allow tasks to be easily created, adjusted and tracked. Lastly, look for software that allows users to manage detailed client profiles so caregivers can provide consistent, high-quality care.

With Mariposa, families can create personalized care plans with real-time agency and caregiver collaboration. In turn, individuals can be as involved as they’d like and know their seniors are getting the care they need to live their best lives.

We are available on major platforms

Private Duty Home Care FAQs

Private duty home care offers a range of benefits to meet the unique needs of seniors requiring personalized assistance with the activities of daily living, and home care software helps streamline these processes. It enables caregivers to better provide high-level, one-on-one care, ensuring that seniors receive focused and undivided attention from caregivers. This customized and technology-driven approach allows caregivers to deliver quality care and fosters a strong bond between them and the senior, leading to better emotional support and companionship.

Additionally, private duty home care software offers personalization, allowing caregivers to accommodate their client’s specific routines and preferences. This gives care providers more control over their schedules and task loads and simplifies caregiver management for agencies.

Our goal is to simplify care planning and coordination and lower the bar for participation for family members to focus on what really matters: enabling their loved ones to age in place safely and comfortably so they can make the most of the time together. We make this possible by streamlining the entire care process from start to finish for all individuals involved.

We take a senior-centric approach to care, giving home care agencies and caregivers the resources necessary to make life better at every stage for their clients. Not only does this deliver better outcomes for seniors but it also assures families that they’re doing their best for their loved ones and they are cared for the way they want.

Mariposa empowers agencies and caregivers to offer seamless and personalized care easily, with our platform that helps organize and coordinate care planning. Users can access the following features within the solution:

  • Needs Assessment: Add medications and vitals that need to be tracked, record their preferred foods, activities, outfits and TV shows. Also, document the types of help needed, from companionship to mobility, with detailed instructions
  • Collaborative Care Plan: Families and agencies work together to fill out the specific plan for the senior, ensuring the caregiver has everything they need to execute the steps daily.
  • Shift Management: Schedule care and assign caregivers. Enable caregiver time tracking with GPS and EVV validation.
  • The Care Circle’s Care Book: Gain access to a social platform for caregiving that keeps everyone in the loop and aligned on the senior’s care and well-being.
  • Mariposa Solutions Ecosystem: We give home care agencies the freedom to select solutions through our ecosystem, helping them avoid hidden fees and boosting their back office operations.

A Care Circle is a group or community of family members, friends and professional caregivers who are invested in a senior’s well-being. This village-type support helps seniors feel loved and looked after. This is critical for both the senior and the members of their Care Circle because this group shares the load, participates in the care and supports each other every step of the way.

A participating agency, a senior or their family member will create a Care Circle and invite other people to view the needs assessment and care plan activities, with one individual acting as the Care Circle Admin. If the senior manages their care needs, they will serve as the Admin. Otherwise, the appointed Admin will be responsible for helping develop and monitor the care plan over time.

Traditional home care operations rely on stand-alone systems that are optimized for the needs of the business and not those of the senior or their family. On the other hand, modern private duty home care software prioritizes ease of use and experiences of the seniors, their families and caregivers while smoothing operations for the agency. It does this by making collaborating on care planning and delivery across the entire Care Circle easy and ensuring all relevant care information is visible to all those involved.

With Mariposa, agencies and caregivers can say goodbye to clumsy, cumbersome switching between systems, awkward handoffs between caregivers and calls from family members asking for updates, introducing a better way to support senior well-being.

When selecting a private duty home care software solution, choose one that enhances the organization’s workflow, prioritizes the caregiver and client experience through its ease of use and navigation, improves client engagement and provides caregivers with vital client information.

Additionally, robust scheduling features allow tasks to be easily created, adjusted and tracked. Lastly, look for software that allows users to manage detailed client profiles so caregivers can provide consistent, high-quality care.

With Mariposa, families can create personalized care plans with real-time agency and caregiver collaboration. In turn, individuals can be as involved as they’d like and know their seniors are getting the care they need to live their best lives.

We are available on major platforms

Private Duty Home Care FAQs

Private duty home care offers a range of benefits to meet the unique needs of seniors requiring personalized assistance with the activities of daily living, and home care software helps streamline these processes. It enables caregivers to better provide high-level, one-on-one care, ensuring that seniors receive focused and undivided attention from caregivers. This customized and technology-driven approach allows caregivers to deliver quality care and fosters a strong bond between them and the senior, leading to better emotional support and companionship.

Additionally, private duty home care software offers personalization, allowing caregivers to accommodate their client’s specific routines and preferences. This gives care providers more control over their schedules and task loads and simplifies caregiver management for agencies.

Our goal is to simplify care planning and coordination and lower the bar for participation for family members to focus on what really matters: enabling their loved ones to age in place safely and comfortably so they can make the most of the time together. We make this possible by streamlining the entire care process from start to finish for all individuals involved.

We take a senior-centric approach to care, giving home care agencies and caregivers the resources necessary to make life better at every stage for their clients. Not only does this deliver better outcomes for seniors but it also assures families that they’re doing their best for their loved ones and they are cared for the way they want.

Mariposa empowers agencies and caregivers to offer seamless and personalized care easily, with our platform that helps organize and coordinate care planning. Users can access the following features within the solution:

  • Needs Assessment: Add medications and vitals that need to be tracked, record their preferred foods, activities, outfits and TV shows. Also, document the types of help needed, from companionship to mobility, with detailed instructions
  • Collaborative Care Plan: Families and agencies work together to fill out the specific plan for the senior, ensuring the caregiver has everything they need to execute the steps daily.
  • Shift Management: Schedule care and assign caregivers. Enable caregiver time tracking with GPS and EVV validation.
  • The Care Circle’s Care Book: Gain access to a social platform for caregiving that keeps everyone in the loop and aligned on the senior’s care and well-being.
  • Mariposa Solutions Ecosystem: We give home care agencies the freedom to select solutions through our ecosystem, helping them avoid hidden fees and boosting their back office operations.

A Care Circle is a group or community of family members, friends and professional caregivers who are invested in a senior’s well-being. This village-type support helps seniors feel loved and looked after. This is critical for both the senior and the members of their Care Circle because this group shares the load, participates in the care and supports each other every step of the way.

A participating agency, a senior or their family member will create a Care Circle and invite other people to view the needs assessment and care plan activities, with one individual acting as the Care Circle Admin. If the senior manages their care needs, they will serve as the Admin. Otherwise, the appointed Admin will be responsible for helping develop and monitor the care plan over time.

Traditional home care operations rely on stand-alone systems that are optimized for the needs of the business and not those of the senior or their family. On the other hand, modern private duty home care software prioritizes ease of use and experiences of the seniors, their families and caregivers while smoothing operations for the agency. It does this by making collaborating on care planning and delivery across the entire Care Circle easy and ensuring all relevant care information is visible to all those involved.

With Mariposa, agencies and caregivers can say goodbye to clumsy, cumbersome switching between systems, awkward handoffs between caregivers and calls from family members asking for updates, introducing a better way to support senior well-being.

When selecting a private duty home care software solution, choose one that enhances the organization’s workflow, prioritizes the caregiver and client experience through its ease of use and navigation, improves client engagement and provides caregivers with vital client information.

Additionally, robust scheduling features allow tasks to be easily created, adjusted and tracked. Lastly, look for software that allows users to manage detailed client profiles so caregivers can provide consistent, high-quality care.

With Mariposa, families can create personalized care plans with real-time agency and caregiver collaboration. In turn, individuals can be as involved as they’d like and know their seniors are getting the care they need to live their best lives.

We are available on major platforms