Our platform gives families and seniors the freedom to shape and organize personal care plans alongside your agency—creating a single, shared source of truth that fosters transparency and alignment. This unified approach ensures your caregivers have instant access to critical client information, enabling them to deliver personalized, client-focused care with confidence and consistency.
This is on top of Mariposa’s ability to help agencies optimize their operations and back-office processes—streamlining scheduling, payroll, billing, and compliance—to drive efficiency and reduce administrative burden. We support agencies in coordinating comprehensive care across the full spectrum—including collaboration with advisors, community partners, and other care providers—positioning your agency as the trusted hub within seniors’ care ecosystems. With Mariposa, your agency can establish itself as a valued partner from the first interaction, offering expert advice and personalized services that enhance outcomes and open new revenue opportunities. Families gain peace of mind knowing their loved ones’ preferences are honored, while caregivers are fully empowered with up-to-date care plans at their fingertips, driving better results and stronger relationships.
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Your modern take on private duty software
Caregivers can easily review assigned tasks, document notes, and access clear instructions from families at any time. Streamline shift handoffs and simplify client onboarding. Reduce stress and support a sense of confidence—leading to higher engagement, less burnout, and a stronger, more loyal care team.
Reduce unnecessary calls to operations staff by enabling seamless collaboration on personalized care plans. With Mariposa, agencies proactively identify and comprehensively manage senior needs—from medication adherence to exercise and wellness—delivering meaningful value from the moment you meet a prospect. This approach not only boosts client satisfaction and trust but also opens avenues for potential new revenue streams where you are providing value from day one before your first caregiver shift. Clients and families enjoy full transparency, timely responsiveness, and confidence in better health outcomes and peace of mind.
Gain unrestricted access to best-in-class technology partners handpicked to elevate every aspect of your agency’s workflow. Enjoy complete transparency—no hidden fees for invoicing or payment processing—so your agency retains full control over costs. Expedite caregiver payroll and client billing with seamless integrations that automate data flow, reduce errors, and accelerate cash flow, freeing your team to focus on delivering exceptional care.
Mariposa streamlines the entire care journey by partnering with families from the start and seamlessly integrating caregivers when assigned.
Here’s how it works:
When onboarding a new client, your agency collaborates closely with the client and/or family to complete a comprehensive Needs Assessment—capturing daily tasks, medications, and exercise needs in detail. You then finalize a Collaborative Care Plan that equips caregivers with clear, personalized instructions to deliver exceptional care from day one. This collaborative and thorough onboarding process not only ensures client safety and satisfaction but also boosts caregiver confidence and operational efficiency, setting your agency apart as a trusted partner in every senior’s care journey. This collaboration can begin as soon as the agency meets a new client, as a prospect.
Once a caregiver is assigned, they receive a comprehensive, easy-to-follow care guide that ensures cohesive, personalized care and continuity across shifts. Caregivers can quickly familiarize themselves with the senior’s needs, clock in and out for shifts with GPS verification, mark tasks as completed, and manage their availability—all from their mobile device via the Mariposa app. This streamlined tool empowers caregivers to stay organized, connected, and fully informed, helping your agency deliver consistent, high-quality care with less administrative overhead.
The assessment is a dynamic, evolving document—not one that simply sits on a shelf or table. The client admin—usually a family member or the senior themselves—can update client information anytime to reflect changing needs. Your agency can also make timely updates to ensure the care team always works with the most accurate, current client details. This shared, continuously refreshed profile promotes seamless care continuity, minimizes errors, and streamlines communication between families and caregivers, enabling your agency to deliver truly personalized, responsive care. Collaborative care planning and management can continue during a prospect’s ‘pre-care’ phase, even before your caregivers are providing service.
Your care assessment & coordination solution
Comprehensive needs assessment and digital Mariposa Care Book facilitate creation, sharing and collaboration in seniors’ adaptive care plans
Shareable needs assessment eliminates the need for redundant intake questions and provides an enhanced view of client background and needs
Your family engagement platform
Improves communication with residents, their families and third party care services
Generate new resident referrals and offer care coordination services directly or through a partner
Your unified service integration platform
Monitor vitals, health status, and care plan adherence for early intervention
Streamlined scheduling, access
and availability of services
Private duty home care offers a range of benefits to meet the unique needs of seniors requiring personalized assistance with the activities of daily living, and home care software helps streamline these processes. It enables caregivers to better provide high-level, one-on-one care, ensuring that seniors receive focused and undivided attention from caregivers. This customized and technology-driven approach allows caregivers to deliver quality care and fosters a strong bond between them and the senior, leading to better emotional support and companionship.
Additionally, private duty home care software offers personalization, allowing caregivers to accommodate their client’s specific routines and preferences. This gives care providers more control over their schedules and task loads and simplifies caregiver management for agencies.
Our goal is to simplify care planning and coordination and lower the bar for participation for family members to focus on what really matters: enabling their loved ones to age in place safely and comfortably so they can make the most of the time together. We make this possible by streamlining the entire care process from start to finish for all individuals involved.
We take a senior-centric approach to care, giving home care agencies and caregivers the resources necessary to make life better at every stage for their clients. Not only does this deliver better outcomes for seniors but it also assures families that they’re doing their best for their loved ones and they are cared for the way they want.
Mariposa empowers agencies and caregivers to offer seamless and personalized care easily, with our platform that helps organize and coordinate care planning. Users can access the following features within the solution:
A Care Circle is a group or community of family members, friends and professional caregivers who are invested in a senior’s well-being. This village-type support helps seniors feel loved and looked after. This is critical for both the senior and the members of their Care Circle because this group shares the load, participates in the care and supports each other every step of the way.
A participating agency, a senior or their family member will create a Care Circle and invite other people to view the needs assessment and care plan activities, with one individual acting as the Care Circle Admin. If the senior manages their care needs, they will serve as the Admin. Otherwise, the appointed Admin will be responsible for helping develop and monitor the care plan over time.
Traditional home care operations rely on stand-alone systems that are optimized for the needs of the business and not those of the senior or their family. On the other hand, modern private duty home care software prioritizes ease of use and experiences of the seniors, their families and caregivers while smoothing operations for the agency. It does this by making collaborating on care planning and delivery across the entire Care Circle easy and ensuring all relevant care information is visible to all those involved.
With Mariposa, agencies and caregivers can say goodbye to clumsy, cumbersome switching between systems, awkward handoffs between caregivers and calls from family members asking for updates, introducing a better way to support senior well-being.
When selecting a private duty home care software solution, choose one that enhances the organization’s workflow, prioritizes the caregiver and client experience through its ease of use and navigation, improves client engagement and provides caregivers with vital client information.
Additionally, robust scheduling features allow tasks to be easily created, adjusted and tracked. Lastly, look for software that allows users to manage detailed client profiles so caregivers can provide consistent, high-quality care.
With Mariposa, families can create personalized care plans with real-time agency and caregiver collaboration. In turn, individuals can be as involved as they’d like and know their seniors are getting the care they need to live their best lives.
We know how critical streamlined, comprehensive and accessible information is to the care process. By providing key content and processes built on best practices and designed to improve efficiency and effectiveness, caregivers are freed to do their best for the seniors in their care.
Improve caregiver satisfaction and retention and improve senior well-being and care experiences with Mariposa today!
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