Worrisome stats are everywhere. The number of seniors needing care far exceeds the number of caregivers available, and the gap is growing! To add to this challenge, family members often live far away from the seniors in their lives, leaving those who live nearby with more responsibilities and stressors to manage (e.g., financial, emotional, mental) than ever before. Further, seniors living alone are more likely to experience loneliness, and the lack of connection can affect their physical and mental health.
These challenges require that home care agencies find innovative, new ways to take good care of the seniors in their care. At Mariposa, we believe it’s time to turn the way we think about caring for our seniors on its head and come at it from a senior-centric perspective. And better tools can help agencies do this!
Of course, solving these challenges takes more than tools, and needs to be multi-faceted, encompassing better policies (e.g., fair pay and benefits for the caregivers), better access to quality healthcare, and improved advocacy for seniors. In devising any solution, we believe that it is imperative for all those involved in providing care to consider the senior’s perspective.
At Mariposa, we help agencies put the senior – the client – at the center. In other words, we help them to be laser-focused on providing the most positive experience for the senior by enabling deeper and more meaningful engagement of their loved ones in the care of an agency’s clients.
Modern private duty software can help make the senior the central focus of an improved client and caregiver experience. Today, there are numerous private duty software solutions in the market. What do they help agencies do?
- Capture the types of needs the client has so caregivers know what to do – to varying levels of detail and consistency
- Track hours caregivers spend caring for clients to facilitate payment
- Connect invoicing and payroll so that the right amounts of money flow timely in the right direction
- Track where caregivers are to ensure they are where they are supposed to be, doing what they are supposed to be doing
However, legacy solutions have all been built for the business and often de-prioritize the experience of the senior. A modern solution shifts this thinking towards Senior-Centric Care and helps home care agencies to evolve…
| From | To |
| Built for the business first | Built for the senior first |
| Narrow, limited functionality for engaging a senior’s loved ones | Broad based functionality allowing loved ones to participate in care coordination and delivery |
| Closed solution designed specifically for one/few types of care providers | Open platform for easy integration across the care spectrum |
| Clunky, outdated, desktop based technology | Mobile-first solution optimized for the agency, caregiver and senior experience |
At Mariposa we are committed to delivering technology and tools to help home care agencies increase operational efficiency and caregiver satisfaction – which can lead to better caregiver retention – while also empowering them to put the senior in the center for a seamless and positive care experience.
Please reach out to us at [email protected] to request a demo or find out more.
Team Mariposa
